tag:jibrok.statuspage.io,2005:/historyJiBrok Cloud apps Status - Incident History2024-03-28T12:15:27ZJiBrok Cloud appstag:jibrok.statuspage.io,2005:Incident/190538712023-11-12T15:26:03Z2023-11-12T15:26:03ZDelay with data updates in fields.<p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>15:26</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>07:03</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>07:03</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>07:02</var> UTC</small><br><strong>Investigating</strong> - The platform update has led to an issue with the calendars, resulting in some data in the fields not being able to be calculated. The technical issue has been resolved, data is updating, and will be fully up to date shortly.</p>tag:jibrok.statuspage.io,2005:Incident/180289192023-08-01T22:00:00Z2023-08-02T08:04:41ZTime in status Services - Update issue field "Updated". For issues from the context of settings that use special characters in their names<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>Resolved</strong> - We've just fixed the issue(2 AUG 2023 7:50 AM UTC). The update date of the issue will no longer be changed.<br /><br />Here's what happened: We updated the backend to ensure better stability on larger instances and transitioned to using a new API. However, the new API turned out to have compatibility issues with certain characters, such as emojis. As a result, data stopped updating for some settings.<br />We explored several solutions to this problem. The initial solution we chose proved to be flawed as we discovered that in some cases, data was being updated within the issue itself - the "Updated" field. This behavior was not mentioned in the documentation and was not detected during testing.<br />Currently, we are using an alternative solution that may be slower but avoids updating the "updated" field.<br /><br />Unfortunately, in the cloud, we cannot restore the previous update date for the request.<br /><br />We apologize for any inconvenience this may have caused. If you've encountered any issues due to this incident, please reach out to our support team, and we'll do our best to assist you as much as we can.</p>tag:jibrok.statuspage.io,2005:Incident/178348362023-07-16T11:30:17Z2023-07-16T11:30:17ZUpdate apps.<p><small>Jul <var data-var='date'>16</var>, <var data-var='time'>11:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>14:35</var> UTC</small><br><strong>Scheduled</strong> - Updating the backend for a new version of the functionality. Data updates may slow down and the service may be partially unavailable. All data will be updated automatically after the update is completed. No additional actions are required.</p>tag:jibrok.statuspage.io,2005:Incident/162462492023-02-23T09:35:07Z2023-02-23T09:35:07ZTime in status: preventive work<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>09:35</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>08:35</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>08:31</var> UTC</small><br><strong>Scheduled</strong> - There may be delays in updating data during maintenance.</p>tag:jibrok.statuspage.io,2005:Incident/159847482023-02-01T07:00:45Z2023-02-01T07:00:45ZUpdate app: Calculated and other custom fields(JBCF) for Jira Cloud<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>13:27</var> UTC</small><br><strong>Scheduled</strong> - The admin UI may be unavailable for some time during the maintenance.<br />Updating the data in the fields is possible with a delay.</p>tag:jibrok.statuspage.io,2005:Incident/158750022023-01-18T18:25:39Z2023-01-18T18:25:39ZProblem with calculation and updating of values in fields<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>18:25</var> UTC</small><br><strong>Resolved</strong> - The problem is resolved. The data will be updated automatically.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>18:15</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>18:15</var> UTC</small><br><strong>Investigating</strong> - Problem with calculation and updating of values in fields. The problem has been found and will be fixed as soon as possible. No additional action is required.</p>tag:jibrok.statuspage.io,2005:Incident/125833552022-10-24T11:30:27Z2022-10-24T11:30:27ZUpdate apps<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>11:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>07:55</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/110400362022-09-03T07:00:39Z2022-09-03T07:00:39ZEnabling new functionality<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>05:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>11:19</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/100340882022-05-20T16:42:06Z2022-05-20T16:42:06ZJBCF: Delays in calculating values.<p><small>May <var data-var='date'>20</var>, <var data-var='time'>16:42</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>05:28</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>04:37</var> UTC</small><br><strong>Identified</strong> - We are working on correcting the situation.</p>tag:jibrok.statuspage.io,2005:Incident/98546892022-04-27T06:23:46Z2022-04-27T06:23:46ZData is not displayed in the web panel<p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>06:23</var> UTC</small><br><strong>Resolved</strong> - Web-panels should be displayed correctly</p><p><small>Apr <var data-var='date'>25</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:jibrok.statuspage.io,2005:Incident/91084122022-01-18T07:30:30Z2022-01-18T07:30:31ZUpdate apps<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>07:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>06:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>06:10</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/90975662022-01-17T20:00:37Z2022-01-17T20:00:37ZUpdate apps<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>18:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>19:12</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/90699032022-01-13T18:30:30Z2022-01-13T18:30:30ZUpdate apps<p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>18:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>05:45</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/88628802021-12-17T05:30:30Z2021-12-17T05:30:30ZUpdating apps<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>08:49</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>08:29</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/88514862021-12-16T05:30:31Z2021-12-16T05:30:32ZUpdate time in status<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>04:31</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>08:40</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/87136692021-11-30T08:12:28Z2021-11-30T08:12:28ZUpdating apps<p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>09:25</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/84736902021-11-16T06:57:19Z2021-11-29T06:58:14ZTimer and Stopwatch fields: Problems with the reaction to the change of custom fields<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>06:57</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>13:23</var> UTC</small><br><strong>Monitoring</strong> - The error has been fixed. The data will be automatically adjusted within a couple of days. <br /><br />You can update the data manually:<br />* You need to delete events related to "custom fields" in the timer or stopwatch settings. <br />* Save. <br />* Set the correct events again.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>07:32</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>07:32</var> UTC</small><br><strong>Investigating</strong> - Fields do not respond correctly to changes in some custom fields.</p>tag:jibrok.statuspage.io,2005:Incident/82706002021-10-21T19:00:32Z2021-10-21T19:00:32ZUpdate time in status<p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>19:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>18:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>06:04</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/81980432021-10-11T20:00:35Z2021-10-11T20:00:35ZUpdate time in status<p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>18:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>19:01</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/81876372021-10-10T19:00:24Z2021-10-10T19:00:24ZUpdate time in status<p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>19:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>22:37</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/81700312021-10-09T10:01:08Z2021-10-09T10:01:08ZUpdate time in status<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>10:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>21:18</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/81356362021-10-01T07:14:00Z2021-10-02T07:18:37ZProblems with updating some fields.<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>07:14</var> UTC</small><br><strong>Resolved</strong> - We found that some fields could be updated with a long delay. <br />The problem was found and fixed.<br />All fields have been updated.</p>tag:jibrok.statuspage.io,2005:Incident/79969742021-09-18T21:00:30Z2021-09-18T21:00:30ZUpdating apps<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>21:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>04:43</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/78384082021-08-25T18:30:32Z2021-08-25T18:30:32ZUpdate time in status<p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>18:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>06:48</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:jibrok.statuspage.io,2005:Incident/78252272021-08-24T15:00:15Z2021-08-24T15:00:15ZTimer field | SLA : Status errors of timers using pause.<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>23</var>, <var data-var='time'>19:42</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Aug <var data-var='date'>23</var>, <var data-var='time'>16:28</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'>23</var>, <var data-var='time'>14:16</var> UTC</small><br><strong>Identified</strong> - We found an error in some timers.n some cases, after a pause, they do not go to the Completed/Failed state. We are analyzing the problem and will release a fix soon. All timers will be updated automatically.</p>